bd365 Terms and Conditions

1. Introduction and Acceptance

These terms and conditions ("Terms") form a legally binding agreement between bd365 ("Platform", "we", "us") and every individual who uses our services ("User", "you", "your"). By accessing or registering on the bd365 website, application or any related service, you are considered to have fully read, understood and accepted the following terms.

If you disagree with any part of these Terms, please refrain from using our platform. bd365 reserves the right to modify these Terms at any time. If you continue using the platform after updated Terms are published, you will automatically be considered to have accepted the new Terms.

2. Eligibility and Account Registration

2.1 Age Requirement

To open an account or participate in any gaming activity on bd365, you must be 21 years of age or older. This platform is intended only for individuals aged 21 and above. We may request documents for identity and age verification at any time.

2.2 Single Account

Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in the permanent suspension of all accounts.

2.3 Accuracy of Information

All information provided at the time of registration must be truthful, accurate and complete. Providing false or misleading information may result in account suspension and forfeiture of any funds held.

2.4 Account Security

You are solely responsible for keeping your account password and login details confidential. You are personally responsible for all activity carried out under your account.

3. Financial Transactions and Payment Policy

3.1 Deposit

The following conditions apply when depositing funds into bd365:

• The minimum deposit amount is ৳200 for each payment method.
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposits from or in the name of a third party are not accepted.
• Deposited funds must come from a legitimate source.

3.2 Withdrawal

The following conditions apply when withdrawing winnings:

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals may be held until the wagering requirements related to any bonus are met.

3.3 Identity Verification

In some cases, bd365 may request a national identity card or other documents for identity verification before processing a withdrawal. This is part of our security and compliance process.

4. Bonuses and Promotions

4.1 Welcome Bonus

bd365 offers new users a 100% bonus on their first deposit, up to a maximum of ৳10,000. Accepting this bonus means the following conditions will apply.

4.2 Wagering Requirements

To withdraw bonus funds, the total bonus amount must be wagered 25 times (25x wagering requirement). For example — if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets.

4.3 General Bonus Policy

• Each promotion may have its own terms and conditions, which apply separately.
• bd365 reserves the right to cancel a bonus if unusual or strategic betting behaviour linked to bonus use is detected.
• A bonus applies to one account once only.
• Bonuses are non-transferable and cannot be exchanged for cash.
• bd365 reserves the right to modify, suspend or cancel any promotion at any time.

5. Betting and Gaming Rules

5.1 General Gaming Policy

bd365 offers sports betting, live casino, slot games, crash games and other gaming services. Each game or betting category may have its own specific rules, which will be stated on the relevant page.

5.2 Bet Acceptance

A bet will only be considered valid once the system has successfully confirmed it. Incomplete bets may be cancelled due to technical errors.

5.3 Betting Limits

bd365 reserves the right to set maximum betting limits for various events or games. These limits may vary based on user type, account history or the specific event.

5.4 Cheating and Fraud

Any form of cheating, fraud, software exploitation or attempt to gain unfair advantage is strictly prohibited. If such activity is proven, the account will be permanently suspended and all deposited and won funds will be forfeited.

6. VIP Program

The bd365 VIP program has three tiers. Users can advance to higher tiers through regular play:

• Bronze: Weekly cashback up to a maximum of 0.5%.
• Silver: Weekly cashback up to a maximum of 1.0%.
• Gold: Weekly cashback up to a maximum of 1.5%.

VIP tier assignment is at the discretion of bd365. bd365 reserves the right to modify the VIP program terms at any time. The account must be active and the relevant conditions must be met to receive cashback benefits.

7. Account Closure and Suspension

7.1 Closure at the User's Request

You may contact our support team at any time to request the closure of your account. Any withdrawable balance remaining at the time of closure will be paid out, though bonus terms and conditions will continue to apply.

7.2 Closure or Suspension by bd365

bd365 may suspend or cancel any account without prior notice in the following circumstances:

• Violation of these Terms.
• Providing false information or identity fraud.
• Operating multiple accounts.
• Fraudulent or dishonest behaviour.
• Suspicious money laundering activity.
• Direction or order from a legal authority.

8. Responsible Gaming

bd365 takes responsible gaming very seriously. We are committed to the wellbeing and financial safety of our users.

• Users may contact our support to set their own deposit limits, betting limits or self-exclusion periods.
• If signs of problem gambling appear, take a break immediately and seek help.
• It is the responsibility of every adult user to keep minors protected from gaming.

For more information, visit our Responsible Gaming page.

9. Intellectual Property Rights

All content published on the bd365 platform — logos, designs, text, graphics, software, databases — is the exclusive property of bd365 and is protected by applicable copyright and intellectual property laws. Copying, distributing or commercially using this material without written permission from bd365 is prohibited.

10. Privacy and Data Protection

bd365 is committed to protecting your personal information. We use SSL encryption and modern security technology to keep your data safe. For details about how we collect, use and store information, visit our Privacy Policy page.

11. Limitation of Liability

bd365 accepts no liability for the following:

• Loss or bet outcomes caused by loss of internet connection.
• Delays or losses caused by issues with third-party software or payment providers.
• Account-related losses caused by the user's own negligence.
• Temporary service interruptions caused by unexpected technical errors or server outages.

In any circumstance, the maximum liability of bd365 will be limited to the amount of the original funds you deposited in connection with that specific incident.

12. Dispute Resolution

If a dispute arises, an attempt will first be made to resolve it through discussion via our 24/7 live chat support. The decision of bd365 will be considered final, though you will have the opportunity to appeal within a set timeframe.

Any dispute will be governed by the laws of the jurisdiction under which bd365 operates. Written complaints for dispute resolution may be sent to [email protected].

13. Miscellaneous Provisions

13.1 Entire Agreement

These Terms, the Privacy Policy and any other applicable policies together form the entire agreement between the user and bd365.

13.2 Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain in full effect.

13.3 No Waiver

Failure to enforce any condition does not mean bd365 has waived its right to that condition.

13.4 Language

The original version of these Terms is prepared in Bengali and the Bengali version will be considered the authoritative text.